E. I. Naumova, E. N. Ivanova, I. S. Lysenko


this research is about the contemporary forms of economic development and its connection with mediation. Mediation is the basis for the networking and forming of the projects in the frame of the informational economic and intellectual production. The concept “projective city” is represented as the value model for the description of the new type of the economic, described its role for the transformation of the manager’s model of thinking. The role of the manager as mediator is considered. The key competencies of manager-mediator which lead to the efficiency and success in the projective city are identified. The new type of economic and transformation the mediator’s model of thinking are based on the crossing of two paradigms: the paradigm of the net, and the paradigm of the communicative mind. The last paradigm requires specified level of reflexivity and universality of argument as the basis for the partnership and collaboration. Activity, flexibility and skill to work with conflicts are identified as the key competence for the manager-mediator. The double nature of professional role of manager which is generating conflicts on one side and orienting to control them on other side is revealed. The article demonstrates value of active cooperation with conflicting parties and a need to use their potential to provide organizational well-being and development. Analysis of principal basics of mediation allows reveal an organic character of its technology implementation into management tasks resolution. The debatable issue of possibility to attract managers to work as mediators in their own organizations is discussed which leads to conclusion that this constituent is not only valid, but is needed urgently in their professional activities. There is an accent in the article made on the role and complicated character of conflictological competence of managers and the number of conditions under which its forming and sustainable development is possible are formulated. The data on multivariable advantageous changes of efficiency of interaction between managers and organization co-operators are shown as a result of managers getting training on mediation and conflict resolution educational program.


mediation; collaboration; manager; mediator; the model of thinking; conflict; project; projective city; informational economic; intellectual production

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